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Computerized Customer Service, Magic Magazine, and the Marathon Man: Today’s TNR Reader

Editor’s Note: We’ll be running the article recommendations of our friends at TNR Reader each afternoon on The Plank, just in time to print out or save for your commute home. Enjoy!

Your call is important to us: Why are robotic customer service systems so inefficient?
The American Spectator | 2 min (568 words)

42 Years of Solitude: Are American prisons worse than Iran’s?
Mother Jones | 35 min (8,665 words)

Marathon Man: How a blind veteran is going the distance.
ESPN | 21 min (5,235 words)

The golden-age magic of The Magazine of Fantasy and Science Fiction.
The American Scholar | 4 min (944 words)