She tends to be, well, hard and brittle. I inherited her West Wing office. Shortly after the 2001 Inauguration, I made a little talk saying I appreciated having the office because it had the only full-length vanity mirror in the West Wing, which gave me a chance to improve my rumpled appearance. The senator from New York confronted me shortly after and pointedly said she hadn't put the mirror there. I hadn't said she did, just that the mirror was there. So a few weeks later, in another talk, I repeated the story about the mirror. And shortly thereafter, the junior senator saw me and, again, without a hint of humor or light in her voice, icily said she'd heard I'd repeated the story of the mirror and she … did … not … put … that mirror in the office.
It is a small but telling story: she is tough, persistent and forgets nothing. Those are some of the reasons she is so formidable as a contender, and why Republicans who think she would be easy to beat are wrong.
I agree that it's a telling anecdote. This is just a more personalized version of what Hillary's press operation does all the time: Aggressively stamp out any misstatement about HRC before it can take on a life of its own in the popular mythology. Rove concludes that Hillary can be beaten anyway although his diagnosis is pretty boilerplate. ("Be bold in approach and presentation," he writes--hardly setting an example himself.)