So, what changed in New Hampshire? Several things.
First, we saw a much more emotionally engaged and engaging Hillary Clinton. National viewers saw it first in the debate, with her wonderfully tongue-in-cheek, funny, and human response to a question about her likability: “Well, that hurts my feelings.” Obama looked tired and a little cranky, and delivered a line that, with slightly different intonation, might have come off as humorous camaraderie: “You’re likeable enough, Hillary.” He might have gotten more mileage out of something closer to, “Well just for the record, I like you, Hillary, and I think everybody on this stage has enormous respect for you and your service to our country.” Instead, the exchange made her seem the more affable of the two--a rare role reversal for the two candidates.
In town hall meetings, speeches, and informal settings around the state, Clinton also showed an openness voters had not regularly seen from her. She took more questions. She spoke more personally. She used more examples of real people. And then there was that tearful moment that many (especially male) pundits described as a Muskie moment, but that actually may have done more than anything else to chip away at the other narrative that has plagued her campaign: that she’s cold, emotionally invulnerable, and lacking in genuine feeling. Two pieces of exit poll data suggest that Hillary may well have gained some ground against that narrative in New Hampshire. Unlike Iowa, where women preferred Obama, in New Hampshire they went for (and, I suspect, identified with) Hillary. And that leads to the other poll result suggesting a change in the cold-ruthless-Hillary narrative: She actually outperformed Obama in voters’ perceptions of empathy, something she hasn’t ever even approached in prior polls.
A second factor that likely had an effect was what began to look like the inevitability of Barack Obama. The license plate of every voter’s car in New Hampshire bears the motto “Live Free Or Die,” and they mean it. It’s easy to make too much of Clinton’s two-point victory in New Hampshire. After all, two weeks ago, that would have been seen as an astounding victory for Obama, who had been running 15 to 20 points behind for much of a year. New Hampshire voters were clearly swayed by Obama’s success in Iowa, but they made up their own minds. Plus, the inevitability factor may have affected the results in yet another way. The young voters who filled Obama’s rallies did not show up at the polls at anything like the rates in Iowa, perhaps reflecting the belief in their candidate’s inevitable victory.
The evening of the New Hamphire primary, my friend Donnie Fowler, a Democratic political operative who has run campaigns in swing states in the last two presidential elections, made a particularly important point: It’s hard for those of us who have never run a state campaign operation to understand how much it matters, particularly in a state like New Hampshire, with its small size and retail politics, to have people on the ground who have identified every voter who plans to support your candidate, to know at 4 p.m. if they’ve voted yet, and if they haven’t, to send the van for them. Hillary Clinton had the most experienced team in the country in New Hampshire, and her most likely voters were people who had voted before. One of the lessons for Barack Obama in South Carolina, where he reportedly has a very strong campaign operation on the ground, is to develop a strategy to make sure those young voters come out in force.